Shipping Policy

At Kittuk, we aim to deliver your orders safely and on time. Please review our shipping policy to understand how and when your order will reach you.

Shipping Locations

• We currently ship across India.

• International shipping may be available in the future and will be updated on our website accordingly.

Order Processing Time

• Orders are usually processed within 1–3 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Estimated delivery time within India is 5–7 business days, depending on your location.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout.

• Any promotional free-shipping offers will be mentioned on the website.

Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS.

• You can track your shipment using the provided tracking link.

Delivery Issues

• If an order cannot be delivered due to an incorrect address or customer unavailability, re-shipping charges may apply.

• Kittuk is not responsible for delays caused by courier partners or events beyond our control.

Damaged or Missing Packages

• If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery with clear images.

• Any claims for missing items must be reported within 48 hours of delivery.

Change of Shipping Address

• Shipping address changes are allowed only before the order is dispatched.

• Please contact our support team immediately for any address update requests.

Contact Information

For shipping-related queries, please contact us:

Email: info@kittuk.com